General Cancellations & Amendments

Customers will receive a refund - a 5% admin fee if cancelled by 10:00am, 7 days before booked day.

All cancellations need to be received in writing at info@coastrange.com. No-shows will be charged the full price.

Weather, maintenance or civil emergency cancellations

All helicopter flights are subject to weather, maintenance and civil emergencies. If we are required to cancel your booking, our team will work with you to reschedule your day. You can also choose to receive a refund - a 5% admin fee or a full credit to reschedule in the future.

trip insurance

We understand that occasionally events occur that prevent you from joining us for your vacation.  Life is full of surprises and so is travel! You can’t predict a missed flight connection, job loss, death of a family member or your own illness or injury.  When an unexpected event prevents you from travelling, Trip Cancellation/Trip Interruption reimburses travel costs if your trip is cancelled before you leave or disrupted after it has begun.

To avoid any financial hardship that an unexpected cancellation or interruption could cause, we strongly recommend purchasing Trip Cancellation/Interruption to protect your trip investment. Trip Cancellation/Interruption costs about 6% of your trip cost and it’s worth the peace of mind!

Contact our preferred provider Acera Insurance and they can provide you with a quote for both Emergency Medical insurance and/or Trip Cancellation/Interruption insurance.