Now Hiring: Guest Experience & Operations Coordinator

Guest Experience & Operations Coordinator– Heli-biking & Heli-Skiing programs

Join our team!

We deliver unforgettable mountain adventures from world-class heli-skiing to epic heli-biking. We are a passionate team of mountain enthusiasts who believe great experiences start with great people. As a growing company, we’re looking for someone to grow with us and help shape the future of our business.

The role

This is a year-round, permanent part-time (15-25hrs/week) position based in Whistler with the flexibility of remote administrative work during the off-season. There is an opportunity to grow into a full-time role as we continue to get busier. You will report to the Operations Manager and play a vital role in ensuring every adventure runs smoothly, from the first inquiry to the final high-five at the end of a trip.

What you’ll be doing

  - Guest magic: Delivering exceptional service before, during, and after trips.

  - The hub: Coordinating bookings, reservations, and guest communications.

  - Field ops: Assisting with day-of guest check-in and operational coordination.

  - Behind the scenes: Maintaining accurate administrative records and supporting continuous improvement initiatives.

  - The extra mile: Contributing to sales, marketing, and exciting new business projects.

Are you our next mountain pro?

We’re looking for an enthusiastic, adaptable problem-solver who:

  - Loves the mountains and backcountry recreation.

  - Is dependable, organized, and stays calm under pressure.

  - Embraces new technology and learns quickly.

  - Thrives in a small, "all-hands-on-deck" team environment.

The essentials

  - Excellent communication and customer service skills.

  - Strong computer skills (you'll learn our booking systems fast!).

  - Occupational First Aid Level 3 (80-hour) or a willingness to get it.

  - Valid Class 4 Driver’s Licence or a willingness to obtain one.

  - Bonus Points: Experience in tourism, ICS 100 training, or experience with reservation software.

Why work with us?

  - Competitive Pay:$30/hour, depending on experience and qualifications.

  - Flexibility: A work schedule that varies with the seasons.

  - Growth: Real opportunity to evolve into a full-time role as we expand.

  - Perks: Industry discounts and the best office views in BC.

Interested in applying?

Please submit your resume, cover letter and references to claudia@coastrange.com by August 11th, 2026.

An immediate start is available for the right candidate.